Hello,
We have been running Fabman for two years now and we are currently working on reconfiguring our packages to reflect our tax rates.
The tax issue is, Fabman is calculating the monthly cost with the tax rate included. For example: We charge $120 a month for a package. In order to collect the local tax rate of 7.5%, we need to charge $129.00 to collect those taxes.
Another issue is when we issue a charge for machine activity/booking free or a custom charge, we end up giving them a 7.5% break due to the way fabman is currently structured. For example, if someone have a $5.00 charge total, in the invoice it comes to a $4.65 charge with VAT added to bring it to $5.00. We as a business end up loosing revenue because of this. This example is a small charge compared to some of our 3D Print charges.
Lastly our customers contact us frequently about the 8% VAT (7.5 rounded up) on their invoice. The rate is calculated at 7.5% but displays as 8%.
With other American makerspaces reaching out about services and how Fabman works, we have had to be transparent about this issue as they would have similar issues locally.
See attached pictures.
Ideally we need to see the invoice to look like the Pending charges page, with the tax being added to the subtotal.
