Change Payment status

API questions & feedback
1

Hello,

We have a problem with the billing.
A user’s credit card did not work and so he has paid the bill subsequently by bank transfer or cash. The invoice, which is actually processed via Stripe, is now still outstanding.
The status of the invoice is “Overdue” and “Payment pending”. How can I change the invoice to paid? We do not want to cancel the invoice, otherwise the invoice number will no longer be correct.

Thank you,
Johanna

2

Hey Johanna,

you should be able to deleted the pending payment and add a new “bank transfer” or “cash” payment to mark the invoice as paid.

If you have any trouble with that, you can send all details to support@fabman.io and we’ll look into it!

1 Like
3

I’ll send you an email.